View or download as PDF
Anti-Racism Action Plan – October 2020

View or download as a PDF Creative Case for Diversity Report April 2020
Rated as ‘Outstanding’ by Arts Council England
View or download the assessment CCD Rating 2019-20

Read about our work here
View or download as a PDF Environmental Action Plan  (Updated Sep 2023)

View or download as a PDF Privacy Policy (May 2018)

Newlyn Art Gallery & The Exchange cares about its long-term relationships with all visitors, participants and supporters and under the General Data Protection Regulation (GDPR) we have a legal duty to treat your data lawfully, fairly and transparently.

We will protect any personal data we collect from you, be explicit about what purposes we are using it for and make it easy for you to be in charge of your own data.

What personal data do we collect about you?

Personal data refers to any information relating to a person who can be directly or indirectly identified in particular by it.

We may collect name, address and postcode, email address or phone number, and in the case of financial transactions, bank and payment card details, purchase details and record of donations.

We collect personal information you have given us when you:

  • sign up to our email bulletin; complete visitor surveys; participate in competitions; offer feedback or comments;
  • make a donation; allow us to claim Gift Aid; subscribe to become a Gallery Supporter or Patron; purchase items from our ebay shop or art work from the Gallery; join our Student or Collaborators groups or sign up to participate in events or buy tickets;
  • become a gallery Volunteer; apply for a residency, a job or other opportunity; become an employee or contractor.

We also collect information about your interactions with us:

Depending on your settings or the privacy policies for social media and messaging services, you might give us permission to access information from those accounts or services. When we send you a mailing, we keep a record of this, and in the case of emails, we keep a record of which you have opened or links you have clicked on.

We use cookies on our site to collect data about how visitors use the site, for example, Google Analytics. The data that is collected is anonymous and in no way can be used to identify individuals. This data helps us review visitor traffic and to provide a better service for our visitors. To find out more about cookies visit

To understand the background of those who support us, we may compile additional information about you that is publically available, for example, listed Directorships.

Why and how does Newlyn Art Gallery & the Exchange use this personal information

There are three legal bases under which we will process your data

  • Contract purposes – for instance, when you make a purchase or a donation, you are entering a contract with us. In order to perform the contract, we need to store and process your information, for example, we may need to keep your email to check arrival of posted item.
  • Legitimate interest – in certain situations, we may collect your information for purposes that are in the business interests of the gallery or you. For example, if you are an artist that uses a personal email address, we may keep it in order to contact you professionally.
  • With your consent – for any situation where the two bases above are not appropriate, we will ask for your explicit consent before collecting that information.

Newlyn Art Gallery & The Exchange is a registered charity which relies on its supporters to help spread the word about its work, help it get better at what it does and to support the gallery by giving time or financial support. With your consent, we may use the information you provide to:

  • Contact you about forthcoming programming, events or services we think may be of interest to you
  • Inform our future programming, improve our service and occasionally report to stakeholders, like funders, as required. In this instance, data is anonymised.
  • If you consent, we will let you know about our fundraising activities.
  • Understand the background of those who support us.

We will not share your personal data with external companies or bodies other than those selected or statutorily required to process our customers’ details, including:

WHO                                     WHY

HMRC                                   Processing Gift Aid submissions
Charity Checkout                  Processing donations & subscriptions received
Eventbrite                             Processing ticket purchases
Arts Council England            Funding requirements
In Touch Digital                     Managing email communication
Sage                                     Processing of invoices


How will we protect your personal data              

We will never sell your personal data, and we will not provide your personal data to another body for their marketing purposes without your explicit consent.

We will not hold unnecessary information about you and we will only hold necessary data on record for a set period in line with our Retention Schedule, for example, gift aid information should be held for 6 years.

We will do our best to protect your personal data by the use of network protection and encryption and physical security such as locked drop boxes and cabinets.

You have a right to request a copy of the data we hold about you. You may ask us to correct or remove data. It is your right to opt out at any time by using the unsubscribe option at the foot of every email bulletin, or by contacting us via the contact details below. We undertake to act on your request within one month of receipt.

We will keep our privacy policy under regular review and will place updates on this web page. You may request a printed copy.

Updated: May 2018

How to contact us

Please contact us if you have questions about our privacy policy or information we hold about you by emailing [email protected] or by writing to Newlyn Art Gallery & The Exchange, Princes Street, Penzance, TR18 2NL, or by telephone: 01736 363715. If your question has not been answered satisfactorily, you should refer to The Information Commissioner’s Office



All copyright and intellectual property rights in this website are owned by Newlyn Art Gallery & The Exchange and other intellectual property rights holders. Where individual authors are credited, each asserts his or her moral right to be identified as the author of that material. Except when expressly indicated otherwise, none of the materials on the website may be republished or reproduced without permission. Permission is granted for such material to be viewed, stored, or printed as hard copy, for personal, non-commercial use only.

If you would like to discuss the reproduction of materials in this website, in terms of design, text, graphics, images and other materials please contact [email protected]


Newlyn Art Gallery & The Exchange provides links to other websites and these are provided for users convenience. We do not accept any responsibility for information contained in linked websites or liability arising from their use. We do not endorse or support the products or services offered by these links and we cannot guarantee that these links will work at all times.


Newlyn Art Gallery & The Exchange will make reasonable efforts to ensure that the information contained within this website is correct and up to date, but we cannot accept any liability for any inaccuracies or omissions. If you have any queries with regard to content on this website please contact [email protected]


Newlyn Art Gallery & The Exchange does not accept liability for any loss, damage or inconvenience that occurs as a result of using this website or any reliance upon its content.


Terms & Conditions of Art Sales

2017 Newlyn Art Gallery DRAFT Articles

Newlyn Art Gallery Ltd, registered address: New Road, Newlyn TR18 5PZ
Limited Company Reg. Cardiff No. 1310070  VAT No. 133 1322 23  Educational Charity No. 273785